Privacy Policy

Our Core Privacy Commitment

At Stock Traders Daily, we understand that your personal information is valuable and deserves the highest level of protection. Since our founding in 2000, we have maintained an unwavering commitment to safeguarding our members' privacy, treating your data with the same care and respect we would want for our own.

Information We Collect

Account Information

When you create an account with Stock Traders Daily, we collect basic information necessary to provide our services:

• Contact Information: Name, email address, and phone number
• Account Credentials: Username and securely encrypted password
• Billing Information: Payment details processed through secure, encrypted payment gateways
• Subscription Details: Your membership level and preferences

Usage Data

To improve our services and provide you with the best possible experience, we collect:

• Pages visited and features accessed within our platform
• Time spent on various sections of our website
• Device information (browser type, operating system)
• IP address and general location data

Communication Records

We maintain records of your communications with our support team to provide better service and resolve any issues effectively.

How We Use Your Information

Your personal information is used solely for the following legitimate purposes:

• Service Delivery: Providing access to our trading signals, analysis, and educational content
• Account Management: Managing your subscription, processing payments, and handling renewals
• Customer Support: Responding to your inquiries and resolving technical issues
• Platform Improvements: Analyzing usage patterns to enhance our services and user experience
• Security: Protecting your account from unauthorized access and preventing fraud
• Legal Compliance: Meeting regulatory requirements and protecting our legal rights

We never use your information for: Selling or renting to third parties, unsolicited marketing, or any purpose not directly related to your Stock Traders Daily membership.

Important Notice for Sponsored Trial Members

This limited sharing applies only to sponsored extended trials and is clearly disclosed at the time of sign-up. Standard 10-day trial members and all paying subscribers are never included in any information sharing arrangements.

How We Protect Your Data

We implement industry-leading security measures to safeguard your personal information:

• Encryption: All sensitive data is encrypted both in transit and at rest using advanced encryption standards
• Secure Servers: Our infrastructure is hosted on secure, monitored servers with regular security updates
• Access Controls: Strict employee access policies ensure only authorized personnel can access member data
• Payment Security: Credit card information is processed through PCI-compliant payment processors and never stored on our servers
• Regular Audits: Periodic security assessments and vulnerability testing
• Backup Systems: Regular backups ensure your data is protected against loss

Your Privacy Rights

You have complete control over your personal information:

• Access: Request a copy of all personal data we hold about you
• Correction: Update or correct any inaccurate information in your account
• Deletion: Request deletion of your account and associated data at any time
• Opt-Out: Unsubscribe from marketing communications while maintaining your membership
• Data Portability: Receive your data in a structured, commonly used format
• Restriction: Limit how we process your information

To exercise any of these rights, simply contact our support team. We respond to all requests within 30 days.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic platform functionality and security
• Preference Cookies: Remember your settings and customize your experience
• Analytics Cookies: Help us understand how you use our platform to improve services

You can control cookie settings through your browser preferences. Note that disabling certain cookies may impact platform functionality.

Third-Party Services

We work with carefully selected third-party service providers to deliver our services effectively:

• Payment Processors: Secure handling of payment transactions
• Email Services: Delivery of newsletters and account notifications
• Analytics Tools: Understanding platform usage and performance
• Cloud Infrastructure: Reliable and secure hosting services

All third-party providers are contractually bound to maintain the same privacy standards we uphold and may only use your information to provide services on our behalf.

Data Retention

We retain your personal information only as long as necessary:

• Active Accounts: Throughout your membership period
• Cancelled Accounts: Up to 90 days after cancellation for support purposes
• Financial Records: As required by law (typically 7 years)
• Anonymous Analytics: Indefinitely in aggregated, non-identifiable form

Upon request, we will delete your personal data sooner, subject to legal and contractual obligations.

Children's Privacy

Stock Traders Daily services are intended for adults 18 years and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected data from a minor, we will take immediate steps to delete that information.

International Members

Stock Traders Daily operates primarily in the United States. If you access our services from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using our services, you consent to this transfer.

We comply with applicable international privacy laws, including GDPR for European users and PIPEDA for Canadian users.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will:

• Notify you via email at least 30 days before changes take effect
• Display a prominent notice on our website
• Update the "Last Updated" date at the bottom of this policy

Your continued use of our services after policy updates constitutes acceptance of the changes.